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The Pest Control Company
Legal Information
Document: Legal Disclosure (LD1)
Version: 1.1
Effective from: 30/05/2005
PestControl.co.uk makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, PestControl.co.uk makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of PestControl.co.uk howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
This statement applies to https://www.pestcontrol.co.uk and all websites and URL's controlled or operated by PestControl.co.uk, which link to this policy, unless otherwise specified, and is effective from the date set forth above and it is your responsibility to review any updated and revised statements that may be posted from time to time.
Collecting and Using Personal Information Data Protection
PestControl.co.uk is registered with the Data protection agency.
When you visit and navigate our sites and when you communicate with us via our sites, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. (In some cases and in all cases where required by law or regulation, you will be able to update the information that you provide to us either by sending us an email or, where you have established personal profiles with us, by updating your profile online. Please refer to the specific pages where data is collected for more information.) PestControl.co.uk will not sell, license, transmit or disclose this information outside of PestControl.co.uk and its affiliated companies unless (a) expressly authorised by you, (b) necessary to enable PestControl.co.uk contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.
By "personal information," we mean data that is unique to an individual, such as a name, address, or telephone number. From time to time, we may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.
Monitoring, Feedback, Ratings, Reviews and Testimonials
We collect feedback from consumers regarding the conduct and performance of Pest Control members who have completed work for them, either, electronically by emailing a form containing predetermined questions and space for any additional comments, or, by completing a paper form provided directly by the Pest Controller (this is also available from PestControl.co.uk directly). In addition to this we monitor members to ensure compliance with our Codes of Practice and welcome general feedback and testimonials. Consumers (i.e. customers) and member's comments and testimonials regarding our service and system are also welcomed. When you provide such feedback, you consent to our use, publication and/or distribution of such feedback at no compensation to you, and if you are a Trade member in our system, you acknowledge that all such feedback, ratings and reviews are solely owned by PestControl.co.uk, and you consent to the publication of this information about you and your business.
Disclaimer- Customer
- You acknowledge that it is your responsibility to select a Pest Controller and to negotiate the terms of any Work to be performed by the Pest Controller you have selected and that the Company makes no warranty regarding any goods or services purchased or obtained through an introduction made via its Website or the Services or any transactions entered into through its Website.
- The Company relies on data provided by Members and Third Parties to determine which Pest Controllers are included in the database accessible via the Website and does not recommend or endorse any specific Pest Controller.
- Whilst the Company shall use its reasonable endeavours to do so, it does not guarantee to be able to find a Pest Controller suitable for undertaking a Job whether by reason of geographical restrictions or otherwise.
- The Company provides no guarantee that a Pest Controller to whom it has passed a customer's job information will contact the customer.
- The Company cannot accept any liability in respect of any contract or other agreement entered into between the customer and the Pest Controller. In particular, but without limitation, the Company can accept no liability relating to the quality or fitness of any Work performed or omitted to be performed by any Pest Controller and accordingly shall not be liable to the customer for any occurrence resulting from the introduction of the Pest Controller to the customer including but not limited to any direct, indirect or consequential or inconsequential loss of any kind suffered by the customer howsoever arising.
Disclaimer - Trade Member
- The Company relies on Customers to specify and describe their Job requirements. The Company makes no warranty for the accuracy or completeness of any information provided by the Customer.
- The Company makes no guarantee to refer any jobs to a Pest Controller.
- As the Customer retains the right to modify or withdraw its job in the absence of a contract or other binding agreement with a Pest Controller, the Company makes no warranty as to the availability or suitability of a specific job.
- As a pest controller, you must ensure that you are legally able to tender for a job. In addition, you must ensure that you are legally able to perform the work specified in the job description.
- The Company is not party to any contract made between the customer and the Pest Controller in relation to a specific job. Accordingly shall not be liable to the Pest Controller for any occurrence resulting from the introduction of the customer to the Pest Controller including but not limited to any direct, indirect or consequential or inconsequential loss of any kind suffered by the Pest Controller howsoever arising.
Cookies
You should also be aware that when you visit our websites, we collect certain information that does not identify you personally, but provides us with "usage data," such as the number of visitors we receive or what pages are visited most often. This data helps us to analyse and improve the usefulness of the information we provide at these websites.
Like most commercial website owners, we may also use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer programme and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file.
Linking to Other Sites
From time to time, the PestControl.co.uk website may provide links to other websites, not owned or controlled by PestControl.co.uk, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to various non-PestControl.co.uk websites do not constitute or imply endorsement by PestControl.co.uk of these websites, any products or services described on these sites, or of any other material contained in them.
Security
PestControl.co.uk has adopted and adheres to stringent security standards designed to protect non-public personal information at PestControl.co.uk against accidental or unauthorised access or disclosure. Among the safeguards that PestControl.co.uk has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.
Business Transitions
In the event this business is sold or merged with another business at any time in the future users' personal details will, in most instances, be disclosed to our advisers and any prospective purchasers and their advisers and will be part of the assets transferred to the new owners of the business.
Changes to This Statement
PestControl.co.uk may change this Statement from time to time; when updates are made, the Privacy Policy version date (located at the bottom of this Policy) will also be updated to reflect that a revision occurred. We encourage you to periodically re-read this policy to see if there have been any changes that may affect you. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
If users have questions or concerns regarding this statement, they should first contact PestControl.co.uk privacy department at: [email protected]
Branch Finder
Pest Control Services
Our branch is operated by:
Trading Address:
Registered Office: Yew Tree House, Lewes Road, Forest Row, England, RH18 5AA
Registered in England & Wales:
VAT No:
Cookie Policy of PestControl.co.uk
For simplicity, all such technologies are defined as "Trackers" within this document - unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Website uses Trackers managed directly by the Owner (so-called "first-party" Trackers) and Trackers that enable services provided by a third-party (so-called "third-party" Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User's browsing session.
In addition to what's specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information - such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Activities strictly necessary for the operation of this Website and delivery of the Service
This Website uses so-called "technical" Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.Third-party Trackers
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User's browser, while also allowing analytical data from this Website to be collected.
Personal Data processed: Cookies and various types of Data as specified in the privacy policy of the service.
Place of processing: United States - Privacy Policy.
This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
SPAM detection, Click Fraud Prevention & Tracking
On occasion, we may use a third party service or proprietary software for SPAM detection, click fraud prevention and tracking when visiting the website from a Google ads click. Visitor IP address, browser type, operating system, date/time stamp may be recorded from referral visits made from ads.google.com for the purposes of SPAM detection, click fraud detection and prevention. IP addresses identified as Click Fraud may be securely stored indefinitely for the purpose of this service. This data will not be used by the website owner or third parties for targeted advertising, marketing or re-marketing purposes. This data will never be willingly passed to any individual/organisations/companies that do not comply with the GDPR in full.
Google Analytics is a web analysis service provided by Google LLC (�Google�). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Cookies and Usage Data.
Place of processing: United States Privacy Policy
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User's initial consent.
Other Trackers in the browser's local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
Locating Tracker Settings
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings, view and look for the relevant setting).
Advertising industry specific opt-outs
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Owner and Data Controller PestControl.co.uk (Franchising) Ltd
119 Leathwaite Road
London
SW11 6RW
Owner contact email: [email protected]
Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website. Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information including a personal identification number allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the Users device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Website, if not stated otherwise within this document. Last Updated 04/04/2022.




































































































